Privacy Policy
Your privacy matters to us at HarborCoreMarket
Information We Collect
When you contact us for corporate flower arrangements or gift services, we collect information you voluntarily provide. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.
For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.
Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.
How We Use Your Information
We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
HarborCoreMarket respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and employ appropriate technical and organizational safeguards to shield it. This covers secure data storage, encrypted transmissions, and restricted access to personal data within our organization.
Safe Data Storage
Personal data is kept in secure systems with access controls and ongoing security monitoring.
Data Encryption
Sensitive data transfers are encrypted to safeguard information during communication between your browser and our platforms.
Restricted Access
Only authorized staff who require information to deliver services can access customer data.
Although we employ robust security measures, no online transmission method is completely secure. We continually update our security practices to defend against emerging threats.
Your Privacy Rights
You possess important rights concerning your personal data. Depending on applicable laws, you may be entitled to access, rectify, delete, or limit how your information is used.
To exercise these rights, please reach out using the contact information at the policy's end. We will respond within a reasonable period as required by law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention times vary by data type and purpose.
Typical Retention Periods:
- Customer contact and order data: 3 years after the last service interaction
- Payment transaction records: 7 years for tax and accounting needs
- Website analytics data: 26 months for service enhancement analysis
- Marketing communication preferences: Until you unsubscribe or two years of inactivity
Cookies and Site Tracking
We employ cookies and comparable technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.
You can manage cookie options via your browser settings. Note that turning off some cookies could impact site functionality. For full details about our cookie practices, please consult our Cookie Policy.
External Links
This site may include links to other sites or services. This privacy policy covers only HarborCoreMarket and our site. We are not accountable for the privacy practices of external sites.
We encourage reviewing the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this document.
We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or are concerned about how we handle your information, please reach out to us.
Contact Us About Privacy
HarborCoreMarket Privacy Team
Lavender Lane, London
London, United Kingdom SW1A 1AA
Email: [email protected]
Phone: +44 20 1234 5678
For privacy-related inquiries, please put "Privacy Request" in the subject line and provide as much detail as possible about your request. We strive to reply to all privacy requests within 7 business days.